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Web Call-Back Service
VLEC Communications' VPC-9000 platform enables service providers to offer web based call-back to ensure an excellent customer service, and to make the online sales process more effective. Web call-back works by allowing an online company to place a call-back button on its web site, and if customers choose to contact the company about a product or service they simply click the call-back button and to enter their contact information. The web service will automatically connect the business & the customer.
The VPC-9000 platform is the bridging technology that connects the business to the on-line customer.
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