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Call-center Service
VLEC Communications' VPC-9000 platform enables service providers to offer a variety of call-center services to ensure cost effective call-center operation..
The VPC-9000 call-center is a vertical market technology that can offer you services such as a virtual ACD functionality to your call-center environment using a ready to use platform. Our call-center solution can deliver, Interactive Voice Response (IVR) and Voice Response Unit (VRU) technology that can be used in the call center to perform tasks such as outbound data gathering, product campaign, and inbound customer satisfaction survey.
The VPC-9000 platform is implemented on a superior technology for highest reliability and scalability.
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